The Tribe Terms of Service

"The Tribe" Private Network— Terms of Service

Last updated: 31/05/2026

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These Terms of Service ("Terms") govern your subscription to The Tribe ("Tribe"), a private community and learning platform operated by SkillTribe Limited ("SkillTribe", "we", "us"), a private limited company registered in Ireland under company number CRO 744169 with its registered office at 77 Camden Street Lower, Dublin 2, Dublin, D02XE80, Ireland.

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By applying for and joining The Tribe — whether on the Tribe Lite (free) or Tribe Pro (paid) plan — you agree to be bound by these Terms. If you do not agree, do not apply or join.

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Members based outside the EU acknowledge that while these Terms are governed by Irish law, SkillTribe may at its discretion seek to enforce its rights in the member's local jurisdiction.

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These Terms should be read alongside our [Privacy Policy] and our [Tribe Community Guidelines], which form part of your agreement with SkillTribe.

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1. Definitions

• "The Tribe" means SkillTribe's private community of current and former coaching clients, alumni, and approved members.

• "Tribe Lite" means the free tier of Tribe membership, which provides limited access to The Tribe as described in Section 3.

• "Tribe Pro" means the paid annual subscription tier, which provides full access to The Tribe and SkillTribe's on-demand programs as described in Section 4.

• "Founding Member" means a Tribe Pro member who joined within the first 50 paid Tribe Pro subscriptions.

• "Offer Accelerator" means SkillTribe's flagship 8-week coaching program, which is sold separately and is not included in Tribe Pro membership.

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2. Eligibility & Application

Membership of The Tribe is by application only. SkillTribe reserves sole discretion over who is admitted to The Tribe and on which tier.

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By submitting an application, you confirm that:

• The information you provide is accurate and complete

• You are at least 18 years of age

• You are applying in good faith for your own professional development

• You understand that admission is not guaranteed

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SkillTribe may decline any application without providing a reason and may revoke membership at any time in accordance with Section 12.

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3. Tribe Lite — Free Membership

Tribe Lite membership is provided free of charge and includes:

• Access to SkillTribe's Slack community channels (subject to the Community Guidelines)

• A monthly live workshop with Ash or a guest speaker (recorded if appropriate)

• Access to jobs and links to LinkedIn, posted by Ash or by the SkillTribe team

• A limited preview of the Offer Accelerator content

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Tribe Lite membership is provided on an "as-is" basis. SkillTribe makes no guarantees about the availability, frequency, or duration of any Tribe Lite benefit and may modify, withdraw, or discontinue any aspect of the free tier at any time without prior notice. Tribe Lite members retain all statutory rights applicable under Irish and EU consumer law.

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SkillTribe may withdraw Tribe Lite access at its discretion in accordance with Section 12.

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4. Tribe Pro — Paid Annual Subscription

Tribe Pro membership is a paid annual subscription that includes the below which are all subject to the Tribe Community Guidelines:

• All Tribe Lite benefits

• Full access to the on-demand Offer Accelerator program

• The right to request career referrals and introductions 

• The right to receive referrals and hire from the Tribe talent pool

• Q&A time with guest speakers

• Access to the Pro-only Q&A channel with Ash and other Pro members

• Any Pro-only specific jobs posted through the network 

• Eligibility to participate in the Referral Bonus Programme (Section 8)

• A €1,000 / £850 discount on the Offer Accelerator, redeemable while an active Pro member (Section 9)

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The specific contents of Tribe Pro may evolve over time. SkillTribe reserves the right to modify, retire, or update individual programs and content, provided such changes do not materially diminish the overall value of the Tribe Pro offering during your subscription term. If such changes materially reduce the value of the Pro offering, affected members have the right to cancel with a pro-rata refund.

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Live elements (such as guest speaker Q&As) are scheduled at SkillTribe's discretion. Sessions may be rescheduled with reasonable notice. Recordings will be made available where appropriate.

Access to Ash via the Pro Q&A channel is on a best-efforts basis. SkillTribe does not guarantee response times.

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Clients who have fully paid for the Offer Accelerator or Leadership Accelerator programme receive complimentary Tribe Pro access for 12 months from the date of programme commencement, provided their engagement with the programme remains active. After this period, continued Tribe Pro access is subject to the standard annual subscription fee.

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5. Pricing & Locking in Pricing

Standard pricing: Tribe Pro is priced at €2,000 (or £1,700) per year, billed annually in advance. 

Price-lock: Anyone who joins the Tribe Pro at this current pricing will have the right to renew at this current pricing for each renewal for as long as their subscription remains continuously active. The price-lock is forfeited if:

• The Member cancels their subscription, and/or

• A renewal payment fails and is not resolved within [14 days] of the failed payment date

Once the price-lock is forfeited, any subsequent re-subscription will be at the standard Tribe Pro price in effect at that time.

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SkillTribe reserves the right to adjust the standard Tribe Pro price for new joiners at any time. Founding Member price-locks are unaffected by such changes, subject to continuous active subscription.

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6. Billing, Renewal & Cancellation

Billing: Tribe Pro is billed annually in advance via Stripe or Kajabi in EUR, USD or GBP at the price agreed at the point of purchase.

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Auto-renewal: Where auto-renewal is enabled at the point of purchase, your subscription will renew automatically each year on the anniversary of the original purchase date. Where auto-renewal is not enabled, SkillTribe will contact you at least 30 days before your renewal date to arrange payment for the following term.

Renewal notification: SkillTribe will email you at least 30 days before each renewal date to remind you of the upcoming renewal and to make payment or cancellation easy.

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How to cancel: You may cancel your subscription at any time by logging into your Kajabi account and following the cancellation flow and emailing ash@skilltribe.io. Cancellation prevents the next renewal and stops future billing.

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Effect of cancellation: Cancellation does not entitle you to a refund of fees paid for the current subscription term. You retain full Tribe Pro access until the end of the term you have paid for.

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Failed payments: If a renewal payment fails, SkillTribe will notify you and attempt to retry the payment for up to 14 days. If payment is not resolved within this period, your Tribe Pro membership will be terminated and you may revert to Tribe Lite at SkillTribe's discretion, subject to Section 12. Price-lock will also be forfeited (Section 5).

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7. Cooling-Off Period & Refunds

14-day cooling-off period: Under the EU Consumer Rights Directive, you have a statutory right to cancel your subscription within 14 days of purchase for any reason, and receive a full refund. UK members have an equivalent right under the Consumer Contracts Regulations 2013.

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Where a member has accessed the on-demand Offer Accelerator content within the 14-day cooling-off period, a pro-rata deduction may be applied to any refund to reflect content accessed.

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After the cooling-off period: Tribe Pro subscriptions are non-refundable for the current term. If you cancel after the 14-day cooling-off period, you retain full Tribe Pro access until the end of the term but are not entitled to a partial refund.

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Exceptional circumstances: SkillTribe may, at its sole discretion, offer a refund or credit in exceptional circumstances (e.g., serious technical failure, prolonged service interruption). This is offered at SkillTribe's discretion and does not establish a right to a refund in future situations.

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Chargebacks: Disputed payments raised through your bank or card provider without first contacting SkillTribe directly may result in immediate termination of your membership.

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8. Tribe Ambassador Programme

Tribe Pro members in good standing are eligible to earn a referral bonus of 10% of the first year's subscription fee paid by any new Tribe Pro member they refer. This is called the Tribe Ambassador Programme.

Eligibility:

• The referrer must be an active Tribe Pro member in good standing at the time the bonus is earned and paid

• The referred person must note the details of the Tribe Pro member who referred them on their application form 

• The referred person must be a new Tribe Pro member (not a returning member, former member, or anyone previously connected to the SkillTribe community)

• The referral must be properly attributed via referrer named at point of application

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Bonus calculation: The bonus is 10% of the actual fee paid by the referred new member (e.g., €100 if the new member joined at €1,000 Founding pricing; €200 if at €2,000 standard pricing).

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When the bonus is earned: The bonus is earned only after the referred member has:

1. Completed their full payment

2. Passed the 14-day cooling-off period without cancellation or refund

3. Not initiated a chargeback or refund claim

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One-time bonus: The referral bonus applies to the first year of the referred member's subscription only. Renewals do not generate further bonuses.

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Payment: Bonuses are paid quarterly via Revolut (or bank transfer if required) in the same currency as the referred member's subscription.

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Tax: Referral bonuses are paid gross. You are solely responsible for declaring and paying any applicable tax in your jurisdiction.

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Caps and limits: There is currently no cap to how many bonuses a member can receive per year. Any bonuses, rewards, or incentive payments received through Tribe membership may constitute taxable income depending on your country of residence. Members are solely responsible for determining their own tax obligations, making any required declarations, and complying with all applicable tax and regulatory requirements in their jurisdiction. Skilltribe Limited accepts no liability for any tax liabilities, penalties, or reporting obligations arising from payments made under this programme.

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Modification: SkillTribe may modify or discontinue the referral bonus programme at any time with reasonable notice to active Pro members. Bonuses already earned and pending payment will be honoured under the terms in force at the time of earning.

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Fraud and abuse: SkillTribe reserves the right to investigate suspected fraud and withhold or reverse bonuses in cases including, but not limited to, self-referrals, referrals from connected accounts, or any misrepresentation. Decisions on fraud are at SkillTribe's sole discretion.

9. Offer Accelerator Discount

Tribe Pro members are eligible to receive a €2,000 / £1,700 discount on the Offer Accelerator at the time of enrolment, redeemable while the member is an active Tribe Pro subscriber.

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Eligibility conditions:

• You must be an active Tribe Pro subscriber at the point of Offer Accelerator purchase

• The discount is non-transferable, non-redeemable for cash, and cannot be combined with other promotional discounts

• The discount expires immediately upon cancellation or termination of your Tribe Pro membership

If you cancel your Tribe Pro membership before redeeming the discount, you may still redeem it within your current paid term, provided your Tribe Pro access remains active.

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10. Content, Intellectual Property & Use

All SkillTribe content — including but not limited to course materials, recordings, frameworks, templates, workbooks, and guest speaker recordings — is the property of SkillTribe (or its licensors) and is provided solely for the personal use of active Members.

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You may not:

• Reproduce, distribute, share, or republish any SkillTribe content outside the Tribe

• Use SkillTribe content to create competing products or services

• Share your login credentials or grant access to non-Members

• Record or screenshot live sessions without prior written consent from SkillTribe

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Members retain ownership of their own contributions (messages, posts, comments) in the Slack community, but grant SkillTribe a perpetual, royalty-free, worldwide licence to display and store such content as necessary to operate The Tribe.

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Upon cancellation or termination of membership, you lose access to all SkillTribe content and may not retain copies. Any downloaded materials must be deleted.

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11. Service Availability & Third-Party Platforms

The Tribe relies on third-party platforms including Slack, Kajabi, Stripe, Riverside, Google Workspace and Usercentrics. SkillTribe is not responsible for outages, data loss, or service disruptions arising from these third-party platforms.

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SkillTribe will make reasonable efforts to maintain consistent access but does not guarantee specific uptime, response times, or availability. SkillTribe may also temporarily suspend access for maintenance, upgrades, or security purposes with reasonable notice where possible.

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12. Suspension & Termination

SkillTribe reserves the right to suspend or terminate any Member's access at its sole discretion, including but not limited to circumstances where the Member:

• Breaches these Terms or the Community Guidelines

• Engages in conduct that is harmful, harassing, or disruptive to other Members

• Has been the subject of repeated complaints from other Members

• Has had payment failures that remain unresolved

• Uses SkillTribe content in violation of Section 10

• Attempts to bypass or abuse the Tribe Ambassador Programme or the Accelerator Discount

Termination by SkillTribe for cause: No refund is owed for the remainder of the current term. The Member loses immediate access to The Tribe and all SkillTribe content.

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Termination by SkillTribe for convenience: If SkillTribe terminates a Member's access without cause, the Member is entitled to a pro-rata refund of any unused subscription term.

Termination by the Member: Covered in Section 6 (cancellation).

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13. Liability & Indemnification

To the maximum extent permitted by law:

SkillTribe's total liability to any Member, arising out of or in connection with this agreement, is limited to the fees paid by that Member to SkillTribe in the 12 months preceding the event giving rise to the claim.

SkillTribe is not liable for any indirect, incidental, consequential, or special damages, including but not limited to lost profits, lost opportunities, loss of business, or loss of reputation, arising from your use of The Tribe.

SkillTribe is not responsible for:

• Communications, agreements, hiring decisions, or outcomes resulting from interactions between Members

• Referrals, introductions, or recruitment processes facilitated through The Tribe

• The accuracy or reliability of any advice, recommendations, or information shared by Members

• Any losses or decisions you make based on participation in The Tribe

• The accuracy, suitability, or outcomes of any coaching advice, frameworks, strategies, or on-demand content provided through the Offer Accelerator programme or any other SkillTribe materials. Career outcomes depend on individual effort, market conditions, and factors outside SkillTribe's control.

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Members agree to indemnify and hold SkillTribe harmless from any claim arising out of their conduct, statements, referrals, or hiring activities within or facilitated by The Tribe.

Information shared within The Tribe, and advice or content provided through any SkillTribe programme or materials, does not constitute legal, financial, tax, or guaranteed career advice. Members are responsible for their own professional decisions and career outcomes.

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14. Data Protection & Privacy

SkillTribe acts as the data controller for personal information collected during onboarding, subscription, and participation in The Tribe.

We process Member data on the basis of:

• Contractual necessity — to provide the subscription service

• Legitimate interest — to operate, secure, and improve the community

• Consent — for marketing communications and any optional processing

For full details, please refer to our [Privacy Policy].

You can request access to, correction of, or deletion of your personal data at any time by emailing ash@skilltribe.io.

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15. Changes to These Terms

SkillTribe may update these Terms from time to time. Material changes will be notified to active Members by email with reasonable notice (typically 30 days) before they take effect.

Continued use of The Tribe after the effective date of the updated Terms constitutes acceptance. If you do not agree to material changes, you may cancel your subscription before they take effect.

Minor or non-material updates (such as clarifications, typo fixes, or formatting changes) may be made without notice.

The most current version of these Terms is always available at this webpage [URL].

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16. Governing Law & Disputes

These Terms are governed by the laws of Ireland.

Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Ireland.

Before initiating any formal dispute, the parties agree to attempt to resolve the matter in good faith by direct communication.

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17. Miscellaneous

Severability: If any provision of these Terms is held invalid or unenforceable, the remaining provisions remain in full force.

No waiver: Failure to enforce any provision of these Terms does not constitute a waiver of SkillTribe's right to enforce it in the future.

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Entire agreement: These Terms, together with the Privacy Policy and Community Guidelines, constitute the entire agreement between SkillTribe and the Member regarding The Tribe.

Contact: All notices and questions should be sent to ash@skilltribe.io.